2018 Delegate Feedback

2018 Delegate feedback:

"It was a very good Conference/Forum. I've been to 10 or 12 of them, and this one was the best. Presentations were shorter and more focused, and more innovative and I particularly liked the Presentations from the 2 doctors, and the cooking demonstration. I'm a governor at my local hospital, and I will be taking back to them some of the things discussed at the Forum, eulogising about catering with care.

"Someone told me that he would have liked more workshops. Less outgoing people find it difficult to talk in front of the whole audience, but this wasn't a problem for me because I asked questions. So looking ahead, I'd say that more people would value more workshops because of their insecurities about addressing the whole room, in the midst of a session.

Oh - and Andy did a great job in his England kit!"

Mabel Blades - Independent Consultant Dietitian, Nutrition & Dietetics Services

"The best thing about the Forum is meeting up with old friends, making new friends and networking, sharing ideas. It also put me in touch with leading figures in the health care industry, so it has helped business-wise too.

"It was amazing. I really enjoyed it - and I was actually the Treasurer. The Tri-Branch idea worked really well and we've all become really good friends. We kept a very firm hand on the finances, and drew on each other's experience and contacts, which helped me keep everything in budget.  

"I enjoyed the creativity and seeing 18 months of hard work coming to fruition in the Forum was an emotional experience. I'm ready for a rest now, but I wouldn't hesitate to come on board again, if asked to do another Forum."

Lynn Johnson - MD, Johnson Catering Equipment

"I've been to 3 or 4 of them in the past and I have got something out of each of them, and I enjoyed this one too. Dr Phil Hammond was good, but the other Doctor was really interesting especially when he talked about the lack of nutrition training for Junior Doctors.

"This is key and I've been talking to my colleagues about what we can do about this in our hospitals... and we're thinking that we could do look to introduce something at the change-over of doctors in August every year, whereby we'd be looking to get nutrition and meeting the catering team included as part of their induction... it's early days, but hearing Dr Rupy Aujla session brought it to front of mind."

Gary Jones - Trust Catering and Facilities Manager, Good Hope Hospital, Heartlands Hospital and Solihull Hospital, part of University Hospital Birmingham Trust

"I was quite surprised. I always look to take something back to the workplace and I've been able to do that."

Anthony Lewis – Catering and Housekeeping Manager, Cwm Taf Local Health Board, Wales

"It was a very good experience. The venue was superb and the event was well organised. We're doing the Forum in 2019, so as we're using the same venue it's been very helpful in that respect. For example, the Exhibition Plan has already been done, and some Suppliers have booked for 2 years, which is to our advantage."

Craig Williams - Food Support Officer, Singleton Hospital, Swansea

"I've been in post for a number of years, but in FM more broadly in the last 6 months, where I've specialised in catering. So this was a great opportunity to meet other key contacts from within the service, and people from the West of Scotland Branch, and some suppliers.

"I attended for most of Thursday, the President's Dinner and all of Friday and it was well organised. Sessions were well balanced, with a good mixture, and some were thought provoking. Dr Rupy Aujla’s session was very thought provoking and his demonstration was good.

"The Sessions triggered a few discussions with others from Scotland. And the Exhibition was helpful too because I have a particular interest in the provision of coffee and associated food  products. It was helpful to see what was happening, particularly with products that fall under CQUIN compliance.

"In Scotland we have the Healthy Living Award and Healthcare Retail Standard - lowering salt, fat and sugar - and it's been difficult to find products in the past, but now that CQUIN is in place it has gone a lot wider, so it was good to see new potential products.  I was so pleased to be able to attend, and it was definitely worth the travel!"

Abigail Cork - Programme Manager, Facilities Services, National Services Scotland

View feedback from the 2017 Leadership & Development Forum