2019 Programme

'Evolution to Resolution' HCA Leadership & Development Forum - 11-12 April 2019

Wednesday 10 April


Registration Opens

16.00 - 18.00

NEW FOR 2019 – Meet The buyer sessions

Delegates arriving on Wednesday will be invited to join the exhibitors in one-to-one Meet the Buyer sessions between 4pm and 6pm on Wednesday afternoon. A maximum of 6 appointments with key suppliers to hospital catering will be set during these times; in return delegates who take part will be given additional drinks vouchers for the Wednesday evening informal dinner.

Thursday 11 April

08.00 Registration opens
08.30 Exhibition Opens
11.00 - 11.30 Opening of the 2019 Forum

Welcome to Wales
Peter Jones, FMT 2019 Secretary
Lord Hunt – HCA President
Roy Lilley – Chair
Peter Jones, FMT 2019 Secretary.  The Wales FMT conducted a member’s research project at the start of the planning process for the 2019 Forum to find out members’ views on the Association and how it works for them – Peter will update delegates on the research findings and how this was used to shape the Forum programme.

11.30 - 12.00 Keynote Address - Evolution to Resolution
Dr Andrew Goodall, CEO, NHS Wales

12.00 - 12.30

Life from the frontline
Judyth Jenkins MBE, Lead Dietitian, Cardiff Vale UHB
Rebecca Alyward, Chief Nurse, Cardiff Vale UHB

Following the presentation on the Model Ward project at last year’s Forum, Judyth and Rebecca will update delegates on the continuing work at Cardiff Vale UHB. The session will include a video from the hospital with key stakeholders’ take on the project including dietitians, nurses and caterers.

12.30 - 14.00 Lunch and exhibition viewing
14.00 - 14.20

Power of Three – the Nurses’ Perspective - Professor Jean White, Chief Nursing Officer, Wales
The Power of Three is one of the hospital caterer’s biggest campaigns to bring clinicians, dietitians and nurses together to improve the patient feeding experience. Jean will give the nurses’ perspective on this key initiative and how this can be developed further and possibly improved.

14.20 - 15.15

Waste reduction session followed by panel discussion
Hugh Jones from WRAP will present on on ways to reduce food waste in hospitals and the cost savings to the NHS which can be used for other initiatives eg recruitment of ward managers.

This will be followed by a panel discussion, panellists will include:
Professor Jean White
Judyth Jenkins MBE
Andy Jones, HCA lead on reducing waste

15.15 - 16.15 Afternoon tea and exhibition viewing
16.15 - 17.15 Inclusion in the Workplace - Nigel Owens

Best known as a rugby union referee, Nigel Owens implements rules fairly but allows the game to flow; he imposes his authority – but he isn’t afraid to show a sense of humour on the pitch. He’s also the only openly gay official in what’s seen as an especially macho sport and has spoken recently about his struggles with an eating disorder.  In his presentation, Nigel will about the hurdles he had to overcome, and the skills you require to make tough decisions with tough characters.

19.00 - 01.00

Drinks Reception & President's Gala & Awards Dinner

Friday 12 April

08.00 Registration opens
08.30 Exhibition opens
09.15 - 10.00 AGM (members only)

Includes the handover of National Chair chain of office

10.00 - 10.30 Coffee Break and exhibition viewing

Review of Stewart McKenzie’s two years as HCA Chair


Review of day 1 and day 2 opens
Conference chair

10.35 - 11.15

Friday Keynote Address
Policy update

Simon Corben, NHS Improvements                 

Simon’s session will cover NHS Improvements’ plans for hospital catering including the planned review of hospital food standards and the plans to introduce nutrition training for medical staff announced in the NHS 10 year plan this January through to managing plate and production waste, plastic use reduction and sustainability.

11.15 - 11.45

Brexit and Hospital Catering - Speaker tbc, Food Foundation
With the Brexit deal imminent and, by the time of the Forum in April, a month on from Britain’s departure from the EU, what will this mean for hospital caterers in terms of food costs and staff retention?

11.45 - 12.15

HCA Governance Update
National Executive Committee

12.15 - 13.00 Improving your staff and visitor offer
Julian Edwards, Foodservice Consultants Society International

The FCSI work within the public sector to advise on their catering operation which for hospitals includes deciding whether to manage their visitor catering in-house or outsource to a high street operation. Julian will put the case for both options to delegates during his presentation.

William Cook, Dietitian; Laura Tighe, Retail Director; David Harris, Contract Director – Elior UK.
Contract caterer Elior have successfully rolled out their Eatwell brand into hospitals covering both visitor and staff feeding; find out more from the Elior team on the lessons they identified as part of this process.

13.00 - 14.15 Lunch and exhibition viewing, presentation of stand prizes
14.15 - 14.45 Improving the image of Hospital food - Gail Walker, Open Door PR

The public perception of hospital food is often a far cry from what caterers deliver every day to patients, staff and visitors – hear from Gail on how Open Door PR are working with the HCA to improve the image of hospital food to the wider world.

14.45 - 15.45 Simplifying the Procurement Maze

England – Rona Miranda, Account Director for NHSSC: Food, Foodbuy
Wales – Keir Warner, Head of Sourcing, NHS Wales Shared Services Partnership - Procurement Services

Scotland – Martin Street, Strategic Sourcing Director for Procurement, Commissioning and Facilities within NHS National Services Scotland
Northern Ireland – Rodney Smyth, Senior Procurement Manager, Health & Social Care Board, Northern Ireland

Each of the four nations has its own procurement strategy for hospital caterers. What are the common themes running through the four nations and, more importantly, what are other nations doing to improve procurement that could be adapted across the board?

15.45 - 16.30

Closing presentation – achieving the remarkable against the odds - ‘Big’ Phil Campion

After being given up for adoption at birth, Phil ended up with violent adoptive parents and was sent to a series of children's homes. He left school at 16 and with no qualifications to his name, he saw himself as fit for one thing only - the life of a soldier.  He joined the Royal Hampshires and in spite of such a challenging start, went on to extraordinary achievements, passing both the Royal Marines Commando selection and the Parachute Regiment, before going for the ultimate - selection into the Special Air Service (22 SAS).

Having served with distinction in many cutting edge combat operations in the SAS, he moved on to working the private military circuit and became a global gun for hire. He propelled himself to the top of his game and commanded teams of up to 100 private military operators around the globe, inventing a digital dog tag that has revolutionized personal security and medical care in remote danger zones.

Phil's story is one of enormous inspiration, proving how the human spirit can endure against all odds and achieve the remarkable

16.30 - 16.45 Official forum close and branch handover
19.00 - 01.00 Drinks Reception & Branch Dinner

NB: All timings and session content subject to change.