Programme

Forum in the Glen


Tuesday 16 April 2024

14.00 Registration opens, Foyer, Macdonald Aviemore Resort centre
19.30 Informal dinner

Wednesday 17 April 2024

08.30 Registration opens, Foyer, Macdonald Aviemore Resort centre
08.30 Exhibition Opens, Osprey Suite
10.30

Opening of the 2024 Forum

Hospital Caterers Association and Rachel McTavish, Forum Facilitator

The scene will be set for the coming two days of Forum sessions before handing over to our Forum Facilitator, Rachel McTavish

11.00

HCA Updates

Brian Robb, National Chair, Hospital Caterers Association

11.30

Catering vs Hospitality - Helping your staff understand their value

Professor David Foskett OBE

12.00 Lunch & Exhibition - Exhibition in Osprey Suite; lunch in Food Court
13.45

Promoting staff wellbeing

Dr Hans Hartung, Consultant in Respiratory Medicine and Staff Wellbeing & Support Clinical Lead, NHS Ayrshire & Arran Trust

A session focusing on staff wellbeing and support with a focus on physical, emotional and mental health. The session will act as the foundation for the workshop sessions.

14.15

Managing your carbon footprint - Angela Tregear, Professor of marketing, University of Edinburgh Business School and Tim Radcliffe, Net Zero Prgramme Manager, NHS England

This session will act as the foundation for the workshop sessions later in the day.

14.45 

Tea & Exhibition Viewing - Osprey Suite

15.30 - 16.45

The Good, the Bad, The Ugly Workshops  - the honest conversation

Delegates will be split into workshop groups during this 90 minutes to discuss either staff wellbeing or sustainability/food waste, following on from the earlier sessions

The workshop sessions will be open conversations challenging where we really are, and what can we aspire to as a way of supporting each other to maximise service quality and efficiency, by not accepting mediocrity.  We will be looking to bring specific issues out through open discussion, to allow the HCA to support members in bringing about change in areas all too often ignored.

Many successful businesses openly encourage reports of dissatisfaction or service failure being brought to their attention. The obvious reason being that it shines a light on areas of concern, as well as providing a valuable opportunity to place greater focus on weaknesses within the organisation, and thereafter introduce effective remedial action where appropriate.

'Forum in the Glen' is ideal to identify and candidly discuss, without fear or favour, endemic service weaknesses, on how to best address areas where we could perhaps do better.

The findings from the workshops will be collated and presented to the whole group on Thursday afternoon.

16.45 Day 1 closes
18.30 President's VIP Drinks Reception
18.45 Drinks reception - foyer / food court
19.00 HCA Oscars - Auditorium
20.15 Presidents Gala Dinner, Peregrine Suite

Thursday 18 April 2024

08.30 Registration opens, Foyer, Macdonald Aviemore Resort centre
08.30 Exhibition opens - Osprey Suite
09.30

Raising Nutrition - how to get people to understand better nutrition

Jenna Mosimann and David Titman, Co-Founders of RaisingNutrition Ltd

10.00

Food Safety, Pause Strategy

Gill Murphy - Deputy Director of Nursing, Assistant Director of Nursing Safety, Quality and User Experience, Health & Social Care Northern Ireland

The Food Safety Pause programme has been implemented in Northern Ireland hospitals to encourage catering staff to engage with the patients they're serving to identify any concerns before the food is served. Gill will talk about the way the scheme works and how it can be rolled across other hospitals.

10.30

Exhibition and coffee - Osprey Suite

11.00

Keynote session - Good Food Nations Plan

Mairi Gougeon, Cabinet Secretary for Rural Affairs, Land Reform and Islands, Scottish Government

11.30

Four nations procurement panel session

Loraine Hartley - NHS Scotland, Phil Shelley NHS England, Romano Provini, NHS Wales and Rodney Smith, Northern Ireland

A four nations procurement-focussed session that takes an overview of the work being done in each nation, what changes in Government are likely to mean and what are the key great practice lessons we can all learn from.

12.30

Lunch and exhibition viewing - Exhibition in Osprey Suite; delegate lunch in Food Court

14.00 Presentation of stand prizes - Osprey Suite
14.30

NHS Hospital Food, an Insiders Tale - Billy Cunningham

During his presentation, Billy will give a brief history of hospital food over the past 100 years, then bring it up-to-date discussing recent developments and national reviews. Billy has 25 years NHS experience as both head of catering and service improvement consultancy.

15.00

The Good, the Bad and the Ugly - workshop feedback sessions

The key findings from the workshop sessions will be shared with the whole group to take away ideas that can be implemented across all settings to improve hospital catering.

15.30 Comfort beak
15.45

Motivational session - Kenny Logan

Former Scotland and London Wasps Rugby Union player, Kenny Logan, will be in discussion with Rachel McTavish during this session covering his time as a league and international team player. The session will also touch on Kenny's involvement with the Doddie Weir Foundation, including his cycle ride from Edinburgh to Paris to deliver the ball for Scotland's opening game at the 2023 World Cup.

16.30 Official forum close and branch handover to the 2025 FMT
16.45 Day 2 close.
19.00

Branch dinner drinks reception, followed by dinner and entertainment at 19.30 - Peregrine Suite

The Branch dinner theme is A Highland Fling. The dress code is tartan or anything Scottish, Highland dress or smart casual.

  NB: All timings and session content subject to change

 BOOK PLACES

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